Cookies Policy

1. Introduction

This Cookies Policy explains how PowerXchange Innovations Private Limited ("Company", "we", "our", or "us"), the operator of the PowerXchange Portal(www.powerxchange.io), uses cookies and similar tracking technologies when you visit or use our website, mobile applications, and services ("Platform").

This Policy is to be read in conjunction with our Privacy Policy.

2. What are Cookies?

Cookies are small text files that are stored on your browser or device by websites you visit. They are widely used to make websites function efficiently, enhance user experience, and provide reporting and analytics information.

Cookies do not typically contain personal information but may be linked to data stored elsewhere about you, including information you provide or activities you perform on the Platform.

3. Types of Cookies Used

We use the following categories of cookies on PowerXchange:

a. Essential Cookies

These cookies are strictly necessary for the operation of the Platform. They enable basic functions like page navigation, secure login, and access to protected areas.

Examples:

• Session cookies
• Authentication cookies
• Security and access control

b. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously.

Examples:

• Google Analytics
• Heatmaps
• Crash logs

c. Functionality Cookies

These cookies remember your preferences (e.g., language, region, user settings) and enhance your experience.

Examples:

• Language preference
• Saved login credentials

d. Targeting and Advertising Cookies

These cookies are used to deliver relevant ads to you and track the effectiveness of advertising campaigns. (Currently used only if marketing/remarketing tools are integrated.)

4. How We Use Cookies

We use cookies to:

• Authenticate users and maintain session state
• Enable secure login and access management
• Measure website performance and improve features
• Analyze traffic sources and visitor behavior
• Remember user preferences and form inputs
• Customize content and suggest services based on user activity
• Comply with legal and regulatory obligations (e.g., cookie consent logging)

5. Third-Party Cookies

Some cookies may be set by third-party service providers integrated with our platform, such as:

• Google Analytics
• Payment gateways
• Cloud service providers (e.g., AWS, Azure)
• Marketing platforms (if used)

These third parties may process your information subject to their own privacy policies.

6. Consent and Cookie Control

By using the Platform, you consent to our use of cookies as described in this Policy. You have control over cookies through:

a. Browser Settings

You can configure your browser to block or alert you about cookies. However, disabling cookies may affect the performance or functionality of the Platform.

b. Cookie Banner or Consent Tool

We display a cookie banner on our website at your first visit to capture your consent as required under Indian law. You may also modify cookie preferences at any time from the cookie settings panel.

7. Data Retention

Cookies are stored for varying durations:

• Session cookies: Deleted once you close your browser or log out
• Persistent cookies: Remain on your device for a set period or until manually deleted

8. Your Rights

You may exercise your rights regarding personal data collected via cookies in accordance with our Privacy Policy, including the right to withdraw consent, request access, or raise a grievance.

9. Changes to This Policy

We may update this Cookies Policy from time to time. Changes will be communicated via the Platform or cookie banner. Continued use of the Platform constitutes acceptance of any revised policy.